
At AchillionSports, we strive to be the premier provider of institutional and high-quality residential sports and recreation equipment. We have everything you need to outfit your athletic fields, school or home gym, playground, rec center, driveway or backyard. We work only with premier manufacturers who stand by what they make. In addition to top-of-the-line equipment, you will find low prices, free shipping on many orders, easy site navigation and superior service. If you don't see what you need on our site, give us a call or shoot us an e-mail - there is a good chance we can get if for you. Thanks again for shopping with us. We appreciate it!
Equipment Financing Available
We offer several different way for you to finance the purchase of your equipment. Some will be available when you Checkout, including Paypal Pay Later, Sezzle and Affirm.
We also offer financing through Approve, Paytomorrow and Full Circle.
Approve will be visible on the product page for any item costing $2,500 or more. Simply click on the Approve button and fill out a quick and easy application. You will receive an answer promptly. Click Approve for more information.
Another option is Paytomorrow. Paytomorrow provides financint solutions for all credit levels: excellent, average, low credit or if you are just starting to build your credit history. More information about Paytomrrow is avaialable here.
Lastly, Full Circle Finance also makes financing available to certain commercial customers, non-profit organizations and municipalities looking to finance equipment costing more than $5,000. Click here to submit an application.
Returns and Cancellations
Items purchased from AchillionSports may be returned, subject to several conditions. First, you must notify AchillionSports of the return within 30 days of your receipt of the item being returned. Second, unless the product is defective, you will be required pay the cost of shipping the item back to the manufacturer. Third, the item must still be in mint factory condition, ideally in the original packaging. If the original packaging is no longer available, then the item should be packaged up securely to ensure it will not be damaged while en route back to the manufacturer. Fourth, a restocking fee generally will apply to any return. The amount of the fee will be determined upon receipt of the returned item, but will generally be between 15% and 35% of the original purchase price. Shipments returned to us marked "Undeliverable", or otherwise, likely will be subject to a restocking fee as well. If you wish to return an item, please contact our customer service department to determine the correct return address and the process for making the return. Refunds are usually issued within 7 business days of us receiving the product back. Please don't forget to include your order number with any return!
Privacy and Security
Your privacy is very important to us. We want to make your experience on the internet as enjoyable and rewarding as possible, and we want you to use the internet's vast array of information, tools, and opportunities with complete confidence.
We have created this Privacy Policy to demonstrate our firm commitment to privacy and security. This Privacy Policy describes how AchillionSports collects information from all end users of our internet services (the "Services"),those who access some of our services but do not make a purchase ("Visitors") as well as those who make a purchase ("Customers"); what we do with the information we collect, and the choices Visitors and Customers have concerning the collection and use of such information. We hope that you will read this Privacy Policy carefully.
Introduction
AchillionSports collects information in different ways from Visitors and Customers who access the various parts of our Services. We use this information primarily to provide a customized experience as you use our services and, generally, do not share this information with third parties. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.
Data Security
The membership, bookstore and donations information you provide - including credit card information - is secured using Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.
Responses to Email Inquiries
When Visitors or Customers send email inquiries to AchillionSports, the return email address is used to answer the email inquiry we receive. AchillionSports does not share the return email address with any third party.
"Cookies" and How AchillionSports Uses Them
A "cookie" is a small data file that can be placed on your hard drive when you visit certain Web sites. AchillionSports may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks. If you are a Customer, we may use a cookie to save your settings and to provide customizable and personalized services. These cookies do not enable third parties to access any of your customer information. Additionally, be aware that if you visit other web sites where you are prompted to log in or that are customizable, you may be required to accept cookies.
Special Cases
It is the policy of AchillionSports not to use or share the personal information about Visitors or Customers in ways unrelated to the ones described above without also providing you an opportunity to prohibit such unrelated uses. However, AchillionSports may disclose personal information about Visitors or Customers, if we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to operate the Services properly or to protect AchillionSports and our Members.
Public Forums and Blogs
Please remember that any information you may disclose in public areas of our website or the internet in general, becomes public information. Please exercise caution when deciding to disclose personal information in these public areas.
AchillionSports’ Commitment to Children's Privacy
Protecting children's privacy is especially important to us. It is our policy to comply with the Children's Online Privacy Protection Act of 1998 and all other applicable laws.
Revisions to This Policy
We reserves the right to revise, amend, or modify this policy and other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted here and will only apply to information collected after any such change.
Where to Direct Questions About the Our Privacy Policy
If you have any questions about this Privacy Policy or the practices described herein, contact:
AchillionSports
Director of Customer Service
52 The Heights
Mashpee, MA 02649
Phone Toll Free: 888.754.0280
Email: customerservice@achillionsports.com
Shipping Policy
Shipping is free within the continental United States on many items. Items with free shipping are identified as such on the product page. Other items require payment of shipping charges. Those charges will be calculated at checkout. However, sometimes on larger items the freight calculator is unable to accurately calculate shipping cost. In those cases, we may need to adjust the freight charge. We will notify you of that prior to processing the order. Also, please reach out to us if freight charges seem inordinately high so we can double check.
Shipping times vary by product, ranging from one to two days to several months. If you are in a hurry to receive an item, please reach out to us for a more definite lead time.
Upon receipt of your shipment, please check ALL contents of the delivery for possible damage BEFORE signing off on it with the shipping company. If an item is delivered damaged, REFUSE SHIPMENT of that item and make proper notation with the freight company at that time. Although items being damaged during transit is rare, it is extremely important that you check for possible damage in order to secure proper settlement from the carrier.
If merchandise is damaged in transit it is the customer’s responsibility to properly notate the damage on the freight bill at the time of receipt in order to secure proper settlement from the carrier. AchillionSports.com is not responsible for goods damaged in transit, but we will work with the manufacturer and shipping company to address any issues.